Privacy Policy
Your privacy and data protection
Last updated: August 16, 2025Introduction
Reflkt.life ("we", "our", or "us") built the Reflkt app to provide a digital memory bank for users to securely store and recall personal memories including text, images, videos, and audio.
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our service.
Information We Collect
Personal Information
- 📧 Email address for authentication
- 📱 Phone number (if provided) for verification
- 🖼️ Avatar photos you upload
- ⚙️ Account preferences and settings
Memory Content
- 📝 Text memories and stories
- 🖼️ Images and photos
- 🎥 Video recordings
- 🎵 Audio recordings
AI-Generated Data
We use AI to generate summaries and tags for your memories. This processing happens securely and the AI-generated content belongs to you.
How We Use Your Data
Authentication
To manage your account and provide secure access to your memories
Storage
To store, organize, and display your digital memories securely
Improvement
To enhance app functionality and provide better user experience
Data Sharing
Your Privacy is Protected
We do NOT share your personal or media data with third parties except as required by law.
- Media files are stored securely using reputable cloud providers (e.g., Cloudinary)
- All data transmission uses industry-standard encryption
- Your memories remain private and are never used for advertising
Your Rights and Controls
Data Export
Download all your memories and data at any time
Data Deletion
Delete individual memories or your entire account
Data Access
Request access to all data we have about you
Data Correction
Update or correct your personal information
To exercise these rights, contact us at support.reflkt@versatilebackoffice.com
Avatar Features & Consent
Reflkt values your privacy and security, especially relating to avatar features involving your face and voice:
Avatar Face Upload
Your selfie images are stored securely in cloud storage with encryption. They are used only to personalize your avatar interface in the app.
Text-To-Speech
The browser converts your memory text to speech locally; audio data is not stored by Reflkt. Voice processing happens entirely in your browser.
Your Responsibility
You are solely responsible for the content you upload or generate in your memories.
By using these features, you consent to the described processing of your likeness and voice for app functionality. You may disable or delete these features at any time.
Data Retention
Active Account
We keep your data as long as your account exists and you continue to use our service.
Account Cancellation
When you cancel, we provide 30 days to download your data before permanent deletion.
Legal Requirements
Some data may be retained longer as needed to comply with legal obligations.
Children's Privacy
Age Requirement
Reflkt is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Contact Us
Questions About This Policy?
We're here to help clarify any aspects of our privacy practices.
Contact Privacy Team
Email: support.reflkt@versatilebackoffice.com
We typically respond within 24 hours
Policy Updates
We may update this policy occasionally to reflect changes in our practices or legal requirements. Changes will be posted here with a revised date, and we'll notify you of significant changes via email.