Terms of Service
Terms and conditions for using Reflkt.life
Last updated: August 16, 2025Welcome to Reflkt.life
Welcome to Reflkt ("we", "our", or "us"). By accessing and using our services at reflkt.life, you agree to comply with the following terms and conditions.
Important Notice
Please read these terms carefully before using our service. By creating an account or using Reflkt.life, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Acceptance of Terms
- By creating an account or using our services, you agree to be bound by these Terms of Service and our Privacy Policy
- If you do not agree to these terms, please do not use the service
- You must be at least 13 years old to use Reflkt.life
- You represent that you have the legal capacity to enter into this agreement
2. User Accounts
Your Responsibilities
- Provide accurate and complete registration information
- Keep your account information up to date
- Protect your password and account security
- Notify us of any unauthorized access
Our Rights
- Suspend or terminate accounts violating these Terms
- Require additional verification if needed
- Refuse service to anyone for any reason
- Monitor for compliance with applicable laws
3. Content Ownership and Usage
Your Memories Belong to You
You retain full ownership of all memories and media you upload to Reflkt.life.
License Grant
By uploading content, you grant us a limited license to:
- Store and display your content within our services
- Process your content for AI features (summaries, tags)
- Backup and maintain your content for service reliability
- Provide avatar playback and other app features
This license is non-exclusive, revocable, and terminates when you delete content or close your account.
Content Requirements
- You must have the rights to all content you upload
- Content must not violate any laws or third-party rights
- You may not upload infringing, harmful, or illegal materials
4. Prohibited Conduct
You agree not to use Reflkt.life to:
- Violate any laws or regulations
- Upload harmful, offensive, or violent content
- Infringe on others' intellectual property
- Impersonate others or create fake accounts
- Attempt unauthorized access to our systems
- Spam, harass, or harm other users
- Distribute malware or viruses
- Use the service for commercial purposes without permission
5. Service Availability
Uptime Goal
We strive to keep the service available 24/7 but cannot guarantee uninterrupted access
Maintenance
We may suspend service for maintenance or updates, typically with advance notice
Emergencies
Service may be interrupted without notice for security or technical emergencies
6. Subscription and Payments
Free Plan
- Available to all users with basic features
- Subject to storage and memory limits
- No payment required
Paid Plans
- Monthly subscription billing
- Automatic renewal unless cancelled
- Refunds subject to our refund policy
7. Privacy and Security
Data Protection
Your data is handled in accordance with our Privacy Policy, which is incorporated into these Terms.
You consent to the processing of your avatar images and voice data as described in our Security & Consent documentation.
Bank-Level Security
End-to-end encryption for all your memoriesPrivacy First
Your memories are never shared or used for advertising8. Limitation of Liability
Service Disclaimer
- Reflkt.life is provided "as is" without warranties of any kind
- We make no guarantees about service availability or data integrity
- You agree to use the service at your own risk
Liability Limits
We are not liable for any damages resulting from your use or inability to use the service, including but not limited to data loss, service interruptions, or unauthorized access beyond our control. Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.
9. Termination
By You
- You may terminate your account at any time
- Download your data before cancelling
- Cancellation stops future billing
- Account access ends at billing period completion
By Us
- We may terminate accounts for Terms violations
- Immediate termination for serious violations
- 30-day notice for service discontinuation
- Data retention period as per Privacy Policy
Data After Termination
Upon termination, your content may be deleted and access revoked. We provide a 30-day grace period to download your data before permanent deletion.
10. Changes to Terms
Updates and Modifications
We may update these Terms at any time by posting a revised version on this page.
- Material changes will be communicated via email
- Continued use after changes constitutes acceptance
- You may terminate your account if you disagree with changes
We recommend reviewing this page periodically for any changes.
11. Governing Law
These Terms are governed by applicable laws in the jurisdiction where Reflkt.life operates. Any disputes will be resolved through binding arbitration or in the courts of our jurisdiction.
12. Contact
Questions About These Terms?
We're here to help clarify any aspects of our terms and conditions.
Contact Legal Team
Email: support.reflkt@versatilebackoffice.com
We typically respond within 24 hours
Agreement Acknowledgment
By using Reflkt.life, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. Thank you for trusting us with your precious memories.